Front of House Assistant (full time)

Closing date 1 September 2023

Salary scale: Real Living Wage £19,838 (£10.90 per hour) 
Terms: Permanent contract

Overview of the role

The Front of House Assistant (FOHA) is the primary front-facing role for Glasgow Sculpture Studios (GSS) and The Whisky Bond (TWB). The FOHA is the first point of welcome to all GSS members, workshop users, event participants, tenants and visitors to TWB. The FOHA provides information, orientation and support relating to GSS services and events, and oversees day-to-day access for all building users including GSS members, TWB tenants, visitors, contractors and couriers. The FOHA also provides administrative support to GSS including processing membership applications, workshop bookings and building inductions. The FOHA supports the Operations and Building Manager, ensuring that health and safety standards are met e.g. carrying out fire drills, testing alarm systems, day-to-day management of security access systems and monitoring and reviewing CCTV systems as required. In addition, The FOHA provides support to the wider team at GSS as required, including the Director, Finance Administrator, Technical team and Learning & Engagement team.

Principal aims of the role

  • To support the Operations and Building Manager in delivering efficient operation of GSS by: providing a reception and booking service with an excellent standard of customer care and communication; being responsible for general administration; supporting facilities management.
  • To provide a professional, welcoming and effective reception service for The Whisky Bond building, developing and maintaining professional relationships with TWB tenants, facilities maintenance services and visitors to the building – ensuring that health, safety and security standards are well-met.
  • To support the delivery of GSS activities and projects by providing administration, artist liaison and by assisting with aspects of event set up and delivery.
How to apply
  1. Download the application pack and application form using the buttons below. Carefully read the application pack.
  2. Complete the form in writing and save as a .pdf or .docx/.doc OR complete the form via video or audio recording (max. 15 minutes).
  3. Send your application via email to [email protected] using the email subject ‘Front of House Assistant application.’
Application submission deadline: Friday 1st September 2023 at 5pm (01/09/2023 17:00)

All jobs and opportunities