SCAN’s Complaints Policy
SCAN Governance - 31 August 2023
We want to get things right for the people who we work with. If you have a complaint or concern about SCAN, please let us know and we will do our best to resolve it. We are always pleased to hear your views so that we can take steps to make our work better. We hope to learn from when things have not gone as well as we would hope. We aim to deal with complaints and concerns quickly and will do so confidentially and fairly.
Access our complaints policy here.